Levi E. Coe Library Interlibrary Loan Policy
Who can use the Levi E. Coe Library’s ILL service?
Any user with a current library card in good standing with an existing patron
record at the Levi E. Coe Library.
1) As a borrowing library:
Try searching our catalog first at www.leviecoe.com. Many times a popular title is in our collection but may be checked out or in processing. Ask a librarian.
How many items can be requested through ILL at a time?
Only 3 ILL items can be checked out at a time on a user’s card.
Restrictions on service
ILL services may be refused or suspended if the user has substantial fines or chronic overdues.
Types of materials borrowed
The library will put in requests for any format (book, A/V, etc.) that we do not
All requests are sent out to lending libraries, however, if the title is too new it may
take up to six months to receive the title. Many lending libraries will not send
books or other materials through ILL until they are at least six months old in their
Bear in mind that audiovisual materials may be more difficult to get through ILL
because many libraries do not lend them out.
How long is the item checked out?
The user is allowed a two week loan with one renewal as long as the
lending library hasn’t requested the item be returned. Any differing conditions
of use by the lending library will be upheld.
What if it’s overdue?
Overdue ILLs will accrue a fine of $1.00 for every day overdue.
What if it’s lost?
The user is responsible for any ILL request made. If an item is lost, the user’s
ILL privileges will be suspended and their card blocked until either the item is
returned or compensation has been made to the lending library for replacement.
How do I submit a request?
The user can submit a request for ILL by phone, email, in person or through the
Connecticut’s ILL website, www.iconn.org. To use the website, the user must
have a valid library card.
How long does it take to get an item through ILL?
Depending on the copyright of the material and the format, items usually take
about 7-10 days to come into the library. Once the library has received the
requested title, a staff member will contact you either by phone or email.
2) As a lending library:
The Levi E. Coe Library will accept requests from any library throughout the state of
How to submit a request:
The Levi E. Coe Library will accept requests for ILL through phone, email, fax,
or online at ICONN.
The Levi E. Coe Library will send out available materials except for the
following: DVDs, audiobooks, CDs, books less than 12 mos. old. The library
reserves the right to refuse to lend any materials that fall within the above
Time to respond:
The Levi E. Coe Library will respond to an ILL request within 2 open business days. If a requested item is on the shelf, it will be sent out to the borrowing library immediately through CCar. Any item not on the shelf may be placed on
hold upon the borrowing library’s request.
The material that is requested by the borrowing library is checked out to the
library for 45 days. Requests for renewals may be made by phone, fax, email, or
through the ICONN online service.
There is no charge to request materials from the Levi E. Coe Library. However,
the borrowing library will take full responsibility for items that are lost or
*updated October 2006